The Computerization Movement in the Us Home Mortgage

نویسندگان

  • Andrew Dutta
  • Charles W. Steinfield
  • Rolf T. Wigand
چکیده

This paper reports on an empirical investigation of a particular computerization movement—the diffusion of automated underwriting in the US home mortgage industry—over a twenty-plus year timeframe. Building on and extending seminal work by Kling and Iacono (1988, 1995, 2001), this paper shows the influences of, and interplays among, technological action frames, institutional support, and technology performance, in the diffusion of automated underwriting and associated use practices.

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تاریخ انتشار 2005